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Product, sample
and customization inquiries.
Choose a SKU, request sample information or tell us what you want to create for your brand.
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Email[email protected]Best for product briefs and attachments ↗WhatsApp+86 185 7808 1460Best for a quick first conversation ↗Prefer a structured brief?
Send your inquiry.
Share your product selection and requirements. Add project details if you have them.
Your inquiry brief
A few details to get started.
- Product SKU or reference idea
- Sales channel & destination market
- Approximate quantity
- Colors, branding or packaging needs
Have artwork or photos?
Email your artwork, photos or drawings. Add the product SKU or inquiry reference to the subject.
Send your references →Before sending
Need a quick answer?
Ask about samples or customization before committing to a range.
How do I start a product inquiry?
Choose one SKU or save a shortlist. Share your destination market, approximate quantity and customization needs so we can discuss specifications, sample options and quotation.
Can I customize colors, labels and packaging?
Yes. Share your palette, artwork or packaging idea with the selected SKU. Dimensions, materials, colorways, branding and packaging can be specified by SKU. Available options and minimum quantities depend on the selected construction.
How do I get pricing and MOQ information?
Reference MOQs are 100 units or sets per SKU for larger products, 200 for the sisal mat, foraging mat and wand set, and 300 sets for felt balls. Product pages show the minimum for each SKU. Custom materials, colors and printed packaging are quoted separately. Send your selection and quantity by color to request unit prices.
How do I request samples?
Send the SKU, sample quantity and requested changes. Reference sample prices range from USD 8–65 per unit or set depending on product size, material and construction; each product page lists its range. Shipping, new structures, tooling and custom packaging are quoted separately. Confirm the final sample charge and preparation time before payment.